Clients share personal career information with us. We treat that information as private and use it only to deliver requested career services.
Your CV, contact details and career information are used to prepare the documents or support you request.
Only the team members handling your project should access your career documents.
You can ask us to delete documents when they are no longer needed for service or record keeping.
Information we collect
We may collect your name, phone number, email address, current CV, LinkedIn profile link, work history, education details, target jobs, salary or career preferences, and any other information you choose to share for CV writing, LinkedIn optimization, cover letters or interview support.
How we use your information
- To review your current CV or career profile.
- To recommend the right service or package.
- To write, edit and deliver your career documents.
- To communicate with you through WhatsApp, phone or email.
- To process revisions, support requests and service records.
How we protect your information
We limit access to client information to the team members or writers involved in the service. We do not sell your CV, contact details or career information to third parties.
Sharing information
We may share limited information with trusted service providers only where needed to deliver our services, such as communication, file storage or payment support. We may also disclose information if required by law.
Retention
We keep project records for a reasonable period to support revisions, follow-up service and client history. You may request deletion of your documents where we no longer need them for service, legal or record-keeping purposes.
Your choices
You may ask us to update, correct or delete your personal information by contacting us through WhatsApp or email.
Contact
For privacy questions, email info@jobexpertsinkenya.co.ke or WhatsApp +254 714 673 540.